PRIVACY POLICY

Indigent Car Care Inc.
Last Updated: September 14, 2026

Introduction

Indigent Car Care Inc. ("we," "our," or "us") is a 501(c)(3) nonprofit organization headquartered in Longview, Texas. We are committed to protecting the privacy of everyone who visits our website, makes a donation, or otherwise interacts with us online.

This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website at www.indigentcarcare.com, you agree to the practices described here.

Information We Collect

Information you provide to us

When you make a donation or sign up for our newsletter, we may collect:

• Your name

• Your email address

• Your mailing address

• Your phone number

• Payment information (processed securely through our payment processor; we do not store full card numbers)

• Any message or note you include with your donation

Information collected automatically

When you visit our website, we may collect certain technical information automatically, including your IP address, browser type, the pages you visit, and how long you spend on each page. This information is used to improve the website experience and is not linked to your personal identity.

How We Use Your Information

We use the information we collect for the following purposes:

• To process your donation and send you a receipt

• To send you a tax acknowledgment letter, as required by IRS regulations for 501(c)(3) organizations

• To send you updates about our mission, programs, and campaigns — only if you have opted in

• To respond to questions or requests you send us

• To improve our website and donor experience

• To comply with legal obligations

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. Period.

We may share your information only in the following limited circumstances:

• Payment processors: We use third-party payment processors to handle transactions securely. These processors receive only the information necessary to complete your donation and are bound by their own privacy policies.

• Email and communications tools: We use trusted platforms to send receipts and newsletters. These vendors handle your contact information on our behalf and are prohibited from using it for their own purposes.

• Legal requirements: We may disclose information if required by law, court order, or to protect the rights and safety of our organization or others.

We will never sell your information to data brokers, marketing companies, or any other third party.

Data Retention

We retain donor records as required by IRS regulations and standard nonprofit record-keeping practices. If you request that your information be removed from our systems, we will honor that request to the extent we are not legally required to retain it.

Your Rights and Choices

You have the right to:

• Opt out of email communications at any time by clicking the unsubscribe link in any email we send you, or by contacting us directly.

• Request access to your information to see what we have on file for you.

• Request correction or deletion of your personal information. To submit a request, contact us at the address below.

Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or loss. Donations are processed through encrypted, industry-standard payment technology. No method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

Indigent Car Care Inc.
3320 Birdwell Ln.
Longview, TX 75440
Phone: 903-921-6217
Website: www.indigentcarcare.com